Current (retail) turnaround time: 5-7 business days. Now offering FREE SHIPPING within the US on $35 and more!

Shipping & Returns

Shipping & Processing Times

We are currently only shipping to addresses within the United States and Canada.  

Our goal is to ship your order as quickly as possible. Because most of our products are poured to order, please allow 3-5 days for processing. 

Orders over $35 ship free within the US!

Returns Policy

You may return most new, unopened (unburned / unmelted) items within 7 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

For orders that shipped free, there will be a 20% restocking fee on your return if the return is not because of an error made on your order.

If you need to return an item, please contact me at emily@sugarbellecandles.com